Essential Messaging and Collaboration Skills using Teams/Zoom

This course comprises three purposely designed modules that take you on a carefully defined learning path.

It is a self-paced course, which means it is not run to a fixed schedule with regard to completing modules or submitting assignments. To give you an idea of how long the course takes to complete, it is anticipated that if you work 1-2 hours per week, you will complete the course in 3 weeks. However, as long as the course is completed before the end date, you can work at your own pace.

The materials for each module will become available when you start the particular module. Methods of learning and assessment will include videos, reading material, and online exams questions.

Once you have successfully completed the course, you will earn your Certificate of Completion.

By the end of this course, you will be able to:

• Use the fundamental features of messaging and collaboration apps, such as Microsoft Teams and Zoom.
• Understand the best practice etiquette for calls and meetings and prepare your meetings environment.
• Work collaboratively with others using teams and channels and create Teams meetings.
• Schedule and join a Teams meeting, and share your screen in Teams meetings.

• Beginners: Individuals new to messaging, collaboration, and web conferencing applications who want to learn the basics of tools like Microsoft Teams.
• Office Workers and Professionals: Employees in any business setting who need to improve their communication and collaboration skills to work more productively.
• Project Coordinators and Administrators: Those responsible for managing teams, channels, meetings, and collaborative workflows.

Basic computer literacy