MS-100: Microsoft 365 Identity and Services
Minimum cohort size: 10 learners
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Course

MS-100: Microsoft 365 Identity and Services
Explore the key components of your Microsoft 365 tenant. Learn how to implement Azure AD Connect, manage synchronized identities, and design and manage solutions for external access.
Benefit from instructor-led preparation for the MS-100 certification exam with tips, tricks, guidance, and mentored support.
Online Live Classes
Advanced Level
Mentor Support
MS-100: Microsoft 365 Identity and Services is a five-day, expert level course designed for professionals who are seeking to become a Microsoft 365 Enterprise administrator. Attendees need to have already completed one of the Microsoft 365 role-based administrator certification courses. To be eligible, you should also have an understanding of domain name system (DNS) and functional experience of Microsoft 365 services.
During this course, you will learn how to manage a transition to Microsoft 365 (M365). This includes the plan for Microsoft 365 subscription, directory synchronization, and Azure AD Connect Pass-through Authentication. You will explore which migration strategy to use to move mail, calendar, and contact information. Plus, you will learn how to manage services and add-ins, manage user accounts and licenses, recover deleted user accounts, and implement domain services.
You will also build your knowledge of how to configure tenant roles and monitor an organization's Microsoft 365 service health in the Microsoft 365 admin center. You will come to understand how to plan an Office Telemetry installation and configure Workplace Analytics. You will learn how to select the right mail migration strategy for an organization. You will explore managing user licenses in the Microsoft 365 Admin Center and PowerShell to provide Teams access; this will also cover running a Power App and administering Power Automate and Power BI. You will develop skills for setting up Azure AD Connect and performing tasks to synchronize identities. Plus, you will learn how to register and remove an application/services registration from your Azure AD tenant, and be able to demonstrate Azure B2B collaboration, and manage customer lockbox requests.
Overall, this course will prepare you for taking the MS-100: Microsoft 365 Identity and Services certification exam. To gain Microsoft 365 Certified: Enterprise Administrator Expert certification, you should also pass the MS-101: Microsoft 365 Mobility and Security exam. Entry for the exams is not included. However, you will get the clear overview of the Microsoft certification process, plus you will get the tips and tricks, testing strategies, practice questions and useful information to help you pass the exam successfully.
This course comprises 6 purposely designed modules that take you on a carefully defined learning journey.
It is an instructor-led course which runs to a fixed schedule, with set start and finish dates. It is driven forward by your instructor and features live sessions that are aired at a set time. You will, however, have time to complete certain activities at your own pace outside of the live sessions.
The materials for each module are accessible from the start of the course and will remain available for the duration of your enrollment. Methods of learning and assessment will include reading material, hands-on labs, and online exam questions.
As part of our mentoring service you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues.
Once you have successfully completed the course, you will earn your Certificate of Completion.
After completing this course, you will be able to:
- Design and implement Microsoft 365 services.
- Manage user identity and roles.
- Manage access and authentication.
- Plan Office 365 workloads and applications.
- Understand Microsoft 365 product functionality.
- Implement password management in Microsoft 365.
- Microsoft 365 Enterprise admins.
- M365 administrators.
- Network administrators.
- Server administrators.
- Professionals looking to pass the MS-100 certification exam.
Before attending this course, you must have:
- Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration.
- A proficient understanding of DNS and basic functional experience with Microsoft 365 services.
- A proficient understanding of general IT practices.
This course will help you to prepare for the MS-100: Microsoft 365 Identity and Services certification exam.
In this course, you will explore Microsoft 365 which covers Microsoft 365 tenant and service management, Microsoft 365 management, and Microsoft 365 identity management.
- You will learn to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications.
- You will explore how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access.
- You will discover how to design and manage solutions for external access.
When you take this course, you will also get information and guidance on the Microsoft certification process, knowledge checks and practice questions, and useful tips on how to pass the exam.
Course Outline
Introduction
Grading Scheme
Pre-Requisite
Exam and Certification Details
About this module
Plan your tenant in Microsoft 365
Plan your on-premises infrastructure for Microsoft 365
Plan your identity and authentication solution for Microsoft 365
Plan your supporting infrastructure for Microsoft 365
Plan your hybrid requirements for your Microsoft 365 deployment
Plan your migration to Microsoft 365
Knowledge Check
About this module
Configure your Microsoft 365 experience
Manage user accounts and licenses in Microsoft 365
Manage groups in Microsoft 365
Add a custom domain in Microsoft 365
Configure client connectivity to Microsoft 365
Use FastTrack and Partner Services to support Microsoft 365
Knowledge Check
About this module
Configure administrative roles in Microsoft 365
Manage tenant health and services in Microsoft 365
Manage user-driven Microsoft 365 Apps for Enterprise deployments
Implement Office Telemetry
Implement Workplace Analytics
Knowledge Check
About this module
Explore Exchange Online as a Microsoft 365 Enterprise Administrator
Explore SharePoint Online as a Microsoft 365 Enterprise Administrator
Explore Microsoft Teams as a Microsoft 365 Enterprise Administrator
Explore Microsoft Power Platform as a Microsoft 365 Enterprise Administrator
Create apps as a Microsoft 365 Enterprise Administrator with Power Apps
Create flows as a Microsoft 365 Enterprise Administrator with Power Automate
Create reports and dashboards as a Microsoft 365 Enterprise Administrator with Power BI
Create chatbots as a Microsoft 365 Enterprise Administrator with Power Virtual Agents
Knowledge Check
About this module
Explore identity synchronization
Plan for Azure AD Connect implementation
Implement Azure AD Connect
Manage synchronized identities
Explore password management in Microsoft 365
Knowledge Check
About this module
Implement applications in Azure AD
Configure Azure AD Application Proxy
Explore solutions for external access
Knowledge Check
Instructions
Practice Set 1
Practice Set 2
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We believe every learner is an individual and every course is an opportunity to build job-ready skills. Through our human-centered approach to learning, we will empower you to fulfil your professional and personal goals and enjoy career success.
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1-on-1 mentoring, live classes, webinars, weekly feedback, peer discussion, and much more.

Practical Experience
Hands-on labs and projects tackling real-world challenges. Great for your resumé and LinkedIn profile.

Best-in-Class Course Content
Designed by the industry for the industry so you can build job-ready skills.

Job-Ready Skills Focus
Competency building and global certifications employers are actively looking for.
FAQs
The steps to gaining certification in MS-100: Microsoft 365 Identity and Services are as follows:
Step 1: Work with a Microsoft-authorized training partner to complete the MS-100 recommended training. Microsoft has approved SkillUp Online as a training partner.Our Microsoft Certified Trainers will help you brush up on your skills before you register for the exam.
Step 2: Go to Microsoft's official website when you've finished the course. Register for theMS-100: Microsoft 365 Identity and Servicesexam with Pearson VUE and schedule it.
Step 3: Take and pass the exam to become certified.
This course is for individuals who want to become a Microsoft 365 Enterprise admin and have already completed one of the Microsoft 365 role-based administrator certification paths.
Yes, Microsoft 365 Certified: Enterprise Administrator Expert certification is associated with MS-100 certification. To gain Microsoft 365 Certified: Enterprise Administrator Expert certification, you should also take the MS-101: Microsoft 365 Mobility and Security exam. A Microsoft 365 enterprise administrator's job is to evaluate, plan, migrate, deploy, and manage Microsoft 365 services.
This course will prepare you for the certification exam in Microsoft 365 Enterprise Administrators. This course will teach you how to configure, design, manage and secure Office 365.
Yes, our MS-100: Microsoft 365 Identity and Services course is a mentored course. As part of SkillUp Online’s mentoring service, you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues. Plus, you will have the opportunity to discuss problems and ask questions in sessions with your mentor.
Yes, you will be issued a Certificate of Completion when you complete the MS-100: Microsoft 365 Identity and Services course with SkillUp Online.
- You must have completed one of the role-based administrator courses, such as Messaging, Teamwork, Security and Compliance, or Collaboration.
- Please note, this course is also instructor-led. You will therefore benefit from virtual instructor-led training (vILT) from professional Microsoft Certified Trainers, who will deliver the online sessions at set times. You will also have access to our discussion space, which is open 24 hours a day, seven days a week. Plus, our mentors are available to help you along your learning path.
- You should be proficient in using DNS and have some experience using Microsoft 365 services.
- You should be well-versed in IT fundamentals.
Type of certificate
Certificate of Completion
About this course
06 Modules
01 Skills
Includes
Discussion space
01 Labs
06 Knowledge checks
01 Practice exam
Create
Deployment strategy to implement Microsoft 365 services
Custom domain in Microsoft 365
Custom analysis with Microsoft Viva Insights
Create, test, and monitor a canvas Power App
Power Automate flow
Power BI report and Dashboard
Bot using Power Virtual Agents
Exercises to explore
Federated authentication using ADFS
DNS records required for client configuration
Microsoft 365 permission model
Self-service password management
Audio conferencing
Microsoft Power Platform product family
Power Virtual Agent functionality
Azure AD Connect
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