This Conflict Management Course for Teams and Leaders will provide both individual contributors and managers with a conflict resolution process that can be used to resolve conflict, friction and disputes of all sizes.

Conflict Management Course for Teams and Leaders

Learn how to anticipate, avoid, and resolve interpersonal conflicts within your team.

In a business environment, whenever people interact and work together, there is bound to be conflict. This course will provide both individual contributors and managers with a conflict resolution process that can be used to resolve conflict, friction, and disputes of all sizes. Participants will learn critical conflict management skills with a focus on dealing with anger, unhealthy competition, job stress, and employee isolation.If not addressed, simple conflicts can grow and create a significant negative impact on the business climate and productivity. These impacts can include loss of employee productivity, absenteeism, attrition, and even litigation. This course takes a head-on approach to discover, understand, and diffuse these workplace conflicts before they become problematic. In the process, the team and organizational health will increase, and a cooperative and powerful workplace climate will be established.

Course Overview

This career-changing course comprises four purposely designed modules that take you on a carefully defined development path.It is an instructor-led program which runs to a fixed schedule, with set start and finish dates. It is driven forward by your instructor and features eight hours of instructor-led workshops through Microsoft Teams. You will, however, have time to complete an additional four hours of homework assignments in your own time outside of the live sessions.As part of our mentoring service you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues.Your Certificate of Completion will be issued once you have successfully finished the course.

How It Works

You will be able to:<li>Negotiate and resolve workplace conflict, establishing a cohesive work team.</li><li>Replace frustration and anger with logic and rationality in conflict scenarios.</li><li>Approach tense circumstances with an objective approach that focuses on collective agreement and solutions.</li><li>Know when it&rsquo;s the right time to stand your ground or to compromise.</li><li>Understand the difference between justifications and excuses.</li><li>Use the correct language, tone, and communication style when engaged in conflict.</li><li>Shift the conversation from blame identification to positive feedback and recognition.</li>

Skills You Will Gain

<li>Individual contributors</li><li>People managers</li><li>Project managers</li><li>Organizational leaders</li><li>Senior executives</li>

Who Should Enroll On This Course

Prerequisites

<li>Building Your Personal Brand</li><li>Executive Presence for Professional Success</li><li>Emotional Intelligence for a Productive Workplace</li>

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Conflict Management Course for Teams and Leaders - SkillUp Online

Do you want to learn how to anticipate, avoid, and resolve interpersonal conflicts within your team? Conflict Management for Teams and Leaders will take you through the ups and downs of managing conflict. This course provides both individuals and managers with a conflict resolution process to use when resolving friction and disputes regardless of the size. Learners will receive critical conflict management skills focusing on dealing with anger, unhealthy competition, job stress, and employee isolation.

Why should I enroll for Conflict Management for Teams and Leaders?

If not addressed, simple conflicts can grow and negatively impact the business climate and productivity. These impacts can include loss of employee productivity, absenteeism, attrition, and even litigation. Conflict Management for Teams and Leaders offers a direct approach to discover, understand, and diffuse these workplace conflicts before they become problematic. You will learn to establish a cooperative and powerful workplace climate where the team and organizational health will increase.

Why is it important to address conflicts in the workplace?

Conflict Management for Teams and Leaders is an instructor-led course with specific start and end dates. The instructor takes four workshops lasting two hours each, each one cementing the content provided during the course. You will, however, need to complete an additional four hours of homework assignments on your own time outside of these workshops.You will have access to valuable guidance and support throughout the course as part of the mentorship services. We provide a dedicated discussion space where you can ask questions, chat with other learners, and resolve issues.Your Certificate of Completion will be issued once you have successfully finished the course.

What can I expect out of this course?

Conflict Management for Teams and Leaders is full of valuable skills you can use anytime during your career. One crucial ability you learn is how to negotiate and resolve workplace conflict and to establish a cohesive work team. When working with others on a team, it is good to know how to replace frustration and anger with logic and rationality in conflict scenarios. You therefore learn how to approach tense circumstances with an objective approach that focuses on collective agreement and solutions. You also learn how to gauge when the time is right to stand your ground or to compromise. Recognizing the difference between justifications and excuses is helpful, but you must use the correct language, tone, and communication style when engaged in conflict.

What skills will I gain that will be useful in my career development?

Do you want to learn how to anticipate, avoid, and resolve interpersonal conflicts within your team? Conflict Management for Teams and Leaders will take you through the ups and downs of managing conflict. This course provides both individuals and managers with a conflict resolution process to use when resolving friction and disputes regardless of the size. Learners will receive critical conflict management skills focusing on dealing with anger, unhealthy competition, job stress, and employee isolation.

Q1 Why should I enroll for Conflict Management for Teams and Leaders?

If not addressed, simple conflicts can grow and negatively impact the business climate and productivity. These impacts can include loss of employee productivity, absenteeism, attrition, and even litigation. Conflict Management for Teams and Leaders offers a direct approach to discover, understand, and diffuse these workplace conflicts before they become problematic. You will learn to establish a cooperative and powerful workplace climate where the team and organizational health will increase.

Q2 Why is it important to address conflicts in the workplace?

Conflict Management for Teams and Leaders is an instructor-led course with specific start and end dates. The instructor takes four workshops lasting two hours each, each one cementing the content provided during the course. You will, however, need to complete an additional four hours of homework assignments on your own time outside of these workshops.You will have access to valuable guidance and support throughout the course as part of the mentorship services. We provide a dedicated discussion space where you can ask questions, chat with other learners, and resolve issues.Your Certificate of Completion will be issued once you have successfully finished the course.

Q3 What can I expect out of this course?

Conflict Management for Teams and Leaders is full of valuable skills you can use anytime during your career. One crucial ability you learn is how to negotiate and resolve workplace conflict and to establish a cohesive work team. When working with others on a team, it is good to know how to replace frustration and anger with logic and rationality in conflict scenarios. You therefore learn how to approach tense circumstances with an objective approach that focuses on collective agreement and solutions. You also learn how to gauge when the time is right to stand your ground or to compromise. Recognizing the difference between justifications and excuses is helpful, but you must use the correct language, tone, and communication style when engaged in conflict.