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Process Modeling and Requirements Gathering for Business Analysis
Course
Process Modeling and Requirements Gathering for Business Analysis
Explore the BABOK framework and transform data into actionable business solutions. Master stakeholder and gap analysis, advanced process modeling, and tools like Visio and Lucidchart while managing functional and non-functional requirements effectively.
Flexible Schedule
Beginner Level
Mentor Support
Estimated Time
5 weeks
3–4 hours/week
3–4 hours/week
Mastering business analysis skills is a strategic advantage in todays competitive business environment. This course is designed to provide you with a comprehensive understanding of the tools, techniques, and frameworks that professional business analysts use to drive organizational success.
In this course, you will explore the BABOK framework and learn how to turn data and insights into actionable solutions that align with business goals. Youll engage in stakeholder and gap analysis, master advanced process modeling techniques, and gain hands-on experience with tools such as Visio and Lucidchart. Youll also learn how to manage both functional and non-functional requirements using proven prioritization methods.
As you progress, youll build practical skills through hands-on labs and complete a final project focused on developing detailed requirements for an e-bike rental startup. By the end, you will be able to confidently present a summary of the six BABOK knowledge areas and showcase your readiness for a successful career in business analysis.
This course is ideal for professionals seeking to boost their resume and acquire the business analysis skills that employers value most.
This course comprises seven purposely designed modules that take you on a carefully defined learning path.
It is a self-paced course, which means it is not run to a fixed schedule with regard to completing modules or submitting assignments. To give you an idea of how long the course takes to complete, it is anticipated that if you work 3-4 hours per week, you will complete the course in 5 weeks. However, as long as the course is completed before the end date, you can work at your own pace.
The materials for each module will become available when you start the particular module. Methods of learning and assessment will include videos, reading material, and online exams questions.
Once you have successfully completed the course, you will earn your Certificate of Completion.
You will be able to:
- Apply essential business analysis tools and techniques to solve real-world business challenges.
- Utilize frameworks such as the Business Analysis Body of Knowledge (BABOK) to guide your analytical processes.
- Conduct stakeholder and gap analysis to identify business needs and opportunities.
- Develop advanced process models using BPMN and Swimlane diagrams with industry-standard tools like Visio and Lucidchart.
- Manage requirements effectively by applying prioritization techniques such as MoSCoW and the Kano model.
- Demonstrate practical experience by developing detailed requirements for a real-world project and summarizing the six knowledge areas of the BABOK framework.
- Aspiring business analysts looking to start a career in business analysis
- Current analysts seeking professional development
- No prior experience is required.
- This course is suitable for anyone interested in business analysis, process modeling, and requirements management.
Course Outline
Video: Course Introduction (6:28)
Video: Expert Viewpoints: Meet Your Experts (3:35)
Reading: General Information
Reading: Learning Objectives and Syllabus
Reading: Grading Scheme
Reading: How to Make the Most of this Course
Reading: Module 1 Introduction and Learning Objectives
Video: Overview of Business Analysis (7:28)
Video: Day in the Life of a Business Analyst (6:27)
Video Expert Viewpoints: Key Responsibilities and Tasks of Business Analysts (6:17)
Video: Popular Tools for Business Analysis (7:19)
Reading: Handy Tips for Successful Career of Business Analysts
Video: What is BABOK? (7:24)
Video: Understanding BABOK (7:52)
Video: BABOK: Business Analysis Planning and Monitoring (6:52)
Video: Understanding Requirement Techniques in BABOK (7:37)
Video: Expert Viewpoints: Applying BABOK in Business Analysis (6:29)
Lab: Analyze Business Needs and Gaps in a Business Solution
Video: Collaboration in BABOK (8:10)
Video: Strategy Analysis (7:25)
Lab: Evaluate Business Solutions and Develop Recommendations
Video: Solution Evaluation (6:57)
Video: Perspectives in BABOK (6:31)
Lab: Quantify and Validate a Business Solution
Practice Quiz: Business Analysis Overview and BABOK
Reading: Module Glossary: Business Analysis Overview and BABOK
Reading: Module Summary: Business Analysis Overview and BABOK
Graded Quiz: Business Analysis Overview and BABOK
Reading: Module 2 Introduction and Learning Objectives
Video: What is Agile Business Analysis? (7:24)
Video: User Stories to Capture Requirements in Agile (6:33)
Video: Conducting Backlog Refinement (6:50)
Video: Daily Standups and Retrospectives (7:06)
Video: Expert Viewpoints: Tips for Daily Standups (5:50)
Video: Sprint Planning (7:44)
Reading: Introduction to SDLC
Lab: Create User Stories for Login and Logout for a Website
Video: Introduction to Modeling (7:24)
Video: Exploring Entity Relationship Diagrams and Data Flow Diagrams (7:28)
Video: Introduction to Unified Modeling Language (UML) (7:46)
Video: Introduction to Use Cases (6:40)
Video: Identify and Define Actors in Use Cases (6:32)
Video: Use Case Diagrams, Scenarios, and Relationships (6:28)
Video: Expert Viewpoints: Effective Modeling Techniques (6:10)
Lab: Getting Started with Lucidchart
Lab: Create a Use Case Diagram
Practice Quiz: Agile Business Analysis and Modeling Techniques
Reading: Module Glossary: Agile Business Analysis and Modeling Techniques
Reading: Module Summary: Agile Business Analysis and Modeling Techniques
Graded Quiz: Agile Business Analysis and Modeling Techniques
Reading: Module 3 Module Introduction and Learning Objectives
Video: Mapping Out Business Processes (7:04)
Video: Analyzing Processes to Identify Inefficiencies (7:58)
Video: Expert Viewpoints: Approach to Process Modeling (5:40)
Video: Process Optimization (5:31)
Video: Implementing Process Automation (8:01)
Video: Reengineering Business Processes (7:44)
Lab: Identify Inefficiencies and Improvement Opportunities in an Existing Process
Video: Creating Process Maps and Flowcharts (7:13)
Video: Utilizing Key Process Modeling Notations (7:47)
Video: Process Mapping Techniques for Complex Processes (7:51)
Video: Advanced BPMN Techniques and Swimlane Diagrams (8:07)
Video: Choosing the Right Process Modeling Tool (6:12)
Video: Expert Viewpoints: Tips on Effective Process Optimization, Automation and Documentation (6:45)
Lab: Create a Flowchart for Order Management
Practice Quiz: Process Modeling Methodologies and Advanced Techniques
Reading: Module Glossary: Process Modeling Methodologies and Advanced Techniques
Reading: Module Summary: Process Modeling Methodologies and Advanced Techniques
Graded Quiz: Process Modeling Methodologies and Advanced Techniques
Reading: Module 4 Introduction and Learning Objectives
Video: Introduction to Systems Analysis for Business Analysts (7:30)
Video: Understanding Different Types of Requirements (7:34)
Video: Identifying Stakeholders for Requirement Gathering (6:39)
Video: Requirements Elicitation and Documentation Best Practices (7:27)
Video: Employing Techniques for Requirements Prioritization (7:41)
Video: Traceability Tools for Requirements (6:34)
Video: Expert Viewpoints: Requirements Management and Elicitation (6:22)
Lab: Identify and Categorize Stakeholders
Video: Interviews: Conduct Effective Interviews to Gather Business Requirements (5:40)
Video: Facilitate workshops to Elicit and Validate Requirements (6:18)
Video: Expert Viewpoints: Tips for Preparing Interview Questions & Engaging Stakeholders (6:44)
Video: Observation Techniques to Understand Business Processes (6:15)
Video: Designing and Distributing Surveys to Collect Stakeholder Input (7:22)
Video: Developing and Using Prototypes to Refine Requirements (8:07)
Reading: Sample Customer Feedback Survey
Lab: Create an Interview Guide with Key Questions
Practice Quiz: Requirements Management and Elicitation Techniques
Reading: Module Glossary: Requirements Management and Elicitation Techniques
Reading: Module Summary: Requirements Management and Elicitation Techniques
Graded Quiz: Requirements Management and Elicitation Techniques
Reading: Module 5 Introduction and Learning Objectives
Lab: Project: Business Analysis and Modeling for an eBike Rental Startup
Reading: Final Exam Instructions
Final Exam
Video: Course Wrap-Up (4:40)
Reading: Course Glossary
Reading: Congratulations and Next Steps
Thanks from the Course Team
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1-on-1 mentoring, live classes, webinars, weekly feedback, peer discussion, and much more.
Practical Experience
Hands-on labs and projects tackling real-world challenges. Great for your resumé and LinkedIn profile.
Best-in-Class Course Content
Designed by the industry for the industry so you can build job-ready skills.
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FAQs
In this Process Modeling and Requirements Gathering for Business Analysis course, you will learn to analyze and document business needs using industry-standard business analysis techniques. The business analysis training covers business process modeling (including BPMN and swimlane diagrams), use case modeling, data flow diagrams (DFD), entity relationship diagrams (ERD), and unified modeling language (UML).
No prior business analysis experience is required. This business analysis course online is beginner-friendly and designed for professionals seeking to move into business analyst roles, project managers wanting stronger requirements management skills, or anyone involved in process improvement.
Upon completion, youll earn a certificate of completion that validates your knowledge in process modeling, requirements gathering, and core business analysis techniques. This credential helps you demonstrate readiness for roles involving business process optimization and serves as a steppingstone for formal business analysis certification exams such as ECBA.
During the course, youll gain hands-on experience with business analysis tools like Visio and Lucidchart for creating BPMN diagrams, swimlane diagrams, and UML models. Youll also explore use case modeling, ERDs, and DFDs while applying industry-standard business analysis techniques.
Youll complete a hands-on business analysis project where you apply process modeling, requirements gathering, and stakeholder analysis to a real-world case. This practical experience reinforces your ability to translate business needs into actionable requirements and design process improvements.
This business analysis course is ideal for aspiring and current business analysts, project managers, product owners, and professionals involved in business process reengineering (BPR), process optimization, or requirements management. Its also suitable for those preparing for business analyst certification courses and Agile business analysis roles.
Yes. The course aligns with the BABOK framework and introduces foundational concepts that are essential for ECBA preparation. However, for complete ECBA readiness, we recommend enrolling in our Certified Business Analyst (ECBA) Prep Program, which provides comprehensive coverage of the BABOK knowledge areas and additional business analysis training required for certification success.
Completing this business analysis course online helps you build in-demand business analyst skills, making you more valuable in roles that require effective stakeholder communication, process documentation, and solution design. These skills are sought after across industries, improving your job prospects, salary potential, and career progression opportunities in business analysis, project management, and digital transformation initiatives.
Type of certificate
Certificate of completion
About this course
07 Modules
06 Skills
Includes
Discussion Space
11 Hands-On Labs
04 Practice Quizzes
04 Graded Quiz
54 Videos
Create
Create User Stories for Login and Logout for a Website
Getting Started with Lucidchart
Create a Use Case Diagram
Create a Flowchart for Order Management
Identify and Categorize Stakeholders
Create an Interview Guide with Key Questions
Exercises to explore
Evaluate Business Solutions and Develop Recommendations
Analyze Business Needs and Gaps in a Business Solution
Quantify and Validate a Business Solution
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