MS-220: Troubleshooting Microsoft Exchange Online
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Course
MS-220: Troubleshooting Microsoft Exchange Online
Learn to troubleshoot issues in Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.
Benefit from instructor-led preparation for the MS-220 certification exam with tips, tricks, guidance, and mentored support.
Online Live Classes
Mentored
Advanced
MS-220: Troubleshoot Microsoft Exchange Online is an advanced level course. This course is suitable for existing and aspiring support engineers who want to communicate with clients and other stakeholders to understand the specifics of Microsoft Exchange Online problems. To get the most out of this course, you should have experience with PowerShell and the Exchange PowerShell module. Plus, you should also have significant experience deploying, managing, and troubleshooting Exchange environments.
During this course, you will learn how to solve a broad range of issues using Microsoft Exchange Online. You'll also gain skills in troubleshooting several aspects of Microsoft Exchange Online, including compliance, mail flow, cloud/on-premises hybrid configurations, recipient problems, encryption, and issues with mobile devices.
Overall, this course will prepare you for taking the MS-220: Troubleshoot Microsoft Exchange Online exam to gain Microsoft 365 Certified: Exchange Online Support Engineer Specialty certification. Entry for the exam is not included. However, you will get a clear overview of the Microsoft certification process, plus you will get tips and tricks, testing strategies, practice questions and useful information to help you pass the exam successfully.
This course comprises 8 purposely designed modules that take you on a carefully defined learning journey.
It is an instructor-led course which runs to a fixed schedule, with set start and finish dates. It is driven forward by your instructor and features live sessions that are aired at a set time. You will, however, have time to complete certain activities at your own pace outside of the live sessions.
The materials for each module are accessible from the start of the course and will remain available for the duration of your enrollment. Methods of learning and assessment will include reading material, hands-on labs, and online exam questions.
As part of our mentoring service you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues.
Once you have successfully completed the course, you will earn your Certificate of Completion.
After completing this course, you will be able to troubleshoot:
- Mail flow issues.
- Compliance and retention issues.
- Mail client issues.
- Exchange Online configuration issues.
- Hybrid and migration issues.
- System administrators
- Support engineers
Before enrolling in this course, you must have:
- Experience with PowerShell and the Exchange PowerShell module.
- Significant experience deploying, managing, and troubleshooting Exchange environments.
This course will help you to prepare for the MS-220 Troubleshooting Microsoft Exchange Online exam.
This course will teach you how to solve a broad range of problems that can arise in organizations using Microsoft Exchange Online.
- You will learn to troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.
- You will learn to solve a variety of concerns using Microsoft Exchange Online.
When you take this course, you will also get information and guidance on the Microsoft certification process, knowledge checks and practice questions, and useful tips on how to pass the exam.
Course Outline
Why Learn with SkillUp Online?
We believe every learner is an individual and every course is an opportunity to build job-ready skills. Through our human-centered approach to learning, we will empower you to fulfil your professional and personal goals and enjoy career success.
Reskilling into tech? We’ll support you.
Upskilling for promotion? We’ll help you.
Cross-skilling for your career? We’ll guide you.
Personalized Mentoring & Support
1-on-1 mentoring, live classes, webinars, weekly feedback, peer discussion, and much more.
Practical Experience
Hands-on labs and projects tackling real-world challenges. Great for your resumé and LinkedIn profile.
Best-in-Class Course Content
Designed by the industry for the industry so you can build job-ready skills.
Job-Ready Skills Focus
Competency building and global certifications employers are actively looking for.
FAQs
Microsoft Exchange is an email solution offered by Microsoft. It is used by both commercial enterprises and academic organizations and is a highly scalable system that can accommodate a very large number of users. It was developed from the ground up with the intention of synchronizing email between the server and the end-user clients. In addition to delivering e-mail, Exchange also provides users with a worldwide address book of contacts, calendaring, meeting scheduling, and task management.
Microsoft Exchange Online helps organizations by protecting data. It also keeps employees connected through secure, reliable access to email, calendar, and contacts virtually from any device.
The steps to gaining certification in MS-220: Troubleshooting Microsoft Exchange Online are as follows:
Step 1: Work with a Microsoft-authorized training partner to complete the MS-220 recommended training. Microsoft has approved SKillUp Online as a training partner.Our Microsoft Certified Trainers will help you brush up on your skills before you register for the exam.
Step 2: Go to Microsoft's official website when you've finished the course. Register for the MS 220: Troubleshooting Microsoft Exchange Online exam with Pearson VUE and schedule it.
Step 3: Take and pass the exam to become certified.
Yes, you will be issued a Certificate of Completion when you complete this course. You can upload it to your LinkedIn profile and add it to your resume.
Yes, this is a mentored course. As part of SkillUp Onlines mentoring service, you will have access to valuable guidance and support throughout the course. In addition to the opportunity to ask your instructor questions, we provide a dedicated discussion space where you can chat with your peers, discuss problems, and resolve issues.
Yes, this course is fully online. All you need is a good connection to the internet to access the course materials.
Please note, this course is also instructor-led. You will therefore benefit from virtual instructor-led training (vILT) from professional Microsoft Certified Trainers, who will deliver the online sessions at set times. You will also have access to our discussion space, which is open 24 hours a day, seven days a week. Plus, our mentors are available to help you along your learning path.
Course Details
Type of certificate
Certificate of Completion
About this course
08 Modules
02 Skills
Includes
Discussion space
08 Knowledge checks
02 Practice exams
03 Projects
Exercises to explore
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