MS-220: Troubleshooting Microsoft Exchange Online
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Course
MS-220: Troubleshooting Microsoft Exchange Online
Learn to troubleshoot issues in Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.
Benefit from instructor-led preparation for the MS-220 certification exam with tips, tricks, guidance, and mentored support.
Online Live Classes
Mentored
Advanced
MS-220: Troubleshoot Microsoft Exchange Online is an advanced level course. This course is suitable for existing and aspiring support engineers who want to communicate with clients and other stakeholders to understand the specifics of Microsoft Exchange Online problems. To get the most out of this course, you should have experience with PowerShell and the Exchange PowerShell module. Plus, you should also have significant experience deploying, managing, and troubleshooting Exchange environments.
During this course, you will learn how to solve a broad range of issues using Microsoft Exchange Online. You'll also gain skills in troubleshooting several aspects of Microsoft Exchange Online, including compliance, mail flow, cloud/on-premises hybrid configurations, recipient problems, encryption, and issues with mobile devices.
Overall, this course will prepare you for taking the MS-220: Troubleshoot Microsoft Exchange Online exam to gain Microsoft 365 Certified: Exchange Online Support Engineer Specialty certification. Entry for the exam is not included. However, you will get a clear overview of the Microsoft certification process, plus you will get tips and tricks, testing strategies, practice questions and useful information to help you pass the exam successfully.
This course comprises 8 purposely designed modules that take you on a carefully defined learning journey.
It is an instructor-led course which runs to a fixed schedule, with set start and finish dates. It is driven forward by your instructor and features live sessions that are aired at a set time. You will, however, have time to complete certain activities at your own pace outside of the live sessions.
The materials for each module are accessible from the start of the course and will remain available for the duration of your enrollment. Methods of learning and assessment will include reading material, hands-on labs, and online exam questions.
As part of our mentoring service you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues.
Once you have successfully completed the course, you will earn your Certificate of Completion.
After completing this course, you will be able to troubleshoot:
- Mail flow issues.
- Compliance and retention issues.
- Mail client issues.
- Exchange Online configuration issues.
- Hybrid and migration issues.
- System administrators
- Support engineers
Before enrolling in this course, you must have:
- Experience with PowerShell and the Exchange PowerShell module.
- Significant experience deploying, managing, and troubleshooting Exchange environments.
This course will help you to prepare for the MS-220 Troubleshooting Microsoft Exchange Online exam.
This course will teach you how to solve a broad range of problems that can arise in organizations using Microsoft Exchange Online.
- You will learn to troubleshoot many aspects of Microsoft Exchange Online, including mail flow, compliance, recipient problems, and cloud/on-premises hybrid configurations.
- You will learn to solve a variety of concerns using Microsoft Exchange Online.
When you take this course, you will also get information and guidance on the Microsoft certification process, knowledge checks and practice questions, and useful tips on how to pass the exam.