 In this MB-230: Microsoft Dynamics 365 Customer Service course, students learn the skills to implement, facilitate and support customer-centric service solutions using the native tools within Microsoft Dynamics 365. Enroll Now in this course.

MB-230: Microsoft Dynamics 365 Customer Service Course

 MB-230: Microsoft Dynamics 365 Customer Service - SkillUp Online

Learn how to manage cases, queues, entitlements and service-level agreements in Dynamics 365 Customer Service. Explore Omnichannel, scheduling, workspaces, and Connected Customer Service to improve customer interaction. <br><br>Benefit from instructor-led preparation for the MB-230 certification exam with tips, tricks, guidance, and mentored support. 

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