MB-210: Microsoft Dynamics 365 Sales
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Course
MB-210: Microsoft Dynamics 365 Sales
Build in-demand skills for Microsoft Dynamics 365 Sales. Learn how to track data against sales goals, automate best practices, learn from data, and more.
Benefit from instructor-led preparation for the MB-210 certification exam with tips, tricks, guidance, and mentored support.
vILT
Mentored
INTERMEDIATE
MB-210: Microsoft Dynamics 365 Sales is a one-day, intermediate level course that prepares professionals in sales for the role of a Microsoft Dynamics 365 functional consultant. This training enables you to implement solutions that support a sales life cycle to meet targets, automate best practices, and learn from data. To get the most out of this course, you must be familiar with business applications and be looking to customize and implement those applications for your business growth.
During this course, you will learn how to install and configure a sales application, as well as identify common sales scenarios. You will explore how to create customer records, manage leads, add quotes, and complete sales orders. Plus, you will build your understanding of how to manage a product catalog, define sales metrics, and track individual and team goals with Dynamics 365 Sales.
Additionally, you will extend your knowledge of configuring charts and dashboards to view sales data. You will learn how to analyze data using Power BI and Power BI template apps. You will explore the D365 Sales Insights feature to configure productivity intelligence, connection insights, and predictive models. Plus, you will learn how to create and send Dynamics 365 Customer Voice surveys using multiple modalities.
Overall, this course will prepare you for taking the MB-210: Microsoft Dynamics 365 Sales Functional Consultant exam. Entry for these exams is not included. However, you will get a clear overview of the Microsoft certification process, plus you will get the tips and tricks, testing strategies, practice questions and useful information to help you pass the exam successfully.
This course comprises 7 purposely designed modules that take you on a carefully defined learning journey.
It is an instructor-led course which runs to a fixed schedule, with set start and finish dates. It is driven forward by your instructor and features live sessions that are aired at a set time. You will, however, have time to complete certain activities at your own pace outside of the live sessions.
The materials for each module are accessible from the start of the course and will remain available for the duration of your enrollment. Methods of learning and assessment will include reading material, hands-on labs, and online exam questions.
As part of our mentoring service you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues.
Once you have successfully completed the course, you will earn your Certificate of Completion.
After completing this course, you will be able to:
- Perform configuration.
- Complete a sales cycle.
- Manage customer records.
- Manage core sales tables.
- Configure additional tools and services.
- Inside sales professionals.
- Sales representatives.
- Sales managers.
- Professionals who wish to build skills using the sales features of Dynamics 365.
- Professionals looking to take MB-210 certification exam.
Familiarity with business applications and the desire to customize and implement them for a business.
This course will help you to prepare for the MB-210: Microsoft Dynamics 365 Sales Funcational Consultant certification exam.
In this course, you will explore the end-to-end application to manage the handling of customers and potential customers.
- You will learn how to track data against sales goals and automate best practices.
- You will understand how to learn from data.
- You will learn how to faciliate improved productivity in sales staff.
When you take this course, you will also get information and guidance on the Microsoft certification process, knowledge checks and practice questions, and useful tips on how to pass the exam.
Course Outline
Why Learn with SkillUp Online?
We believe every learner is an individual and every course is an opportunity to build job-ready skills. Through our human-centered approach to learning, we will empower you to fulfil your professional and personal goals and enjoy career success.
Reskilling into tech? We’ll support you.
Upskilling for promotion? We’ll help you.
Cross-skilling for your career? We’ll guide you.
Personalized Mentoring & Support
1-on-1 mentoring, live classes, webinars, weekly feedback, peer discussion, and much more.
Practical Experience
Hands-on labs and projects tackling real-world challenges. Great for your resumé and LinkedIn profile.
Best-in-Class Course Content
Designed by the industry for the industry so you can build job-ready skills.
Job-Ready Skills Focus
Competency building and global certifications employers are actively looking for.
Course Offering
Type of certificate
Certificate of Completion
About this course
07 Modules
01 Skills
Includes
Discussion space
01 Labs
07 Knowledge checks
01 Practice exam
Create
Dynamics 365 leads
Dynamics 365 opportunities
Product catalog
Exercises to explore
Build relationships by using Embedded Intelligence
Set up a product catalog
Sales order processing lifecycle
Manage relationships with playbooks and Sales Insights
Analyze data
Measuring customer success using goals
Defining goal metrics
You’ll learn with these experts
Microsoft
This course is led by experienced Microsoft Certified Trainers (MCTs).
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FAQs
Microsoft Dynamics 365 Sales is a sales management solution that enables your company to acquire a 360-degree perspective of important business development activities. This, in turn, will enable you to increase revenue prospects and work more effectively across teams.
The main benefits of using Microsoft Dynamics 365 Sales are:
- Lead management
- Business agility
- Targeting the right prospects
- Effective communication
- Boosting sales productivity
- Improved customer service.
Dynamics 365 is a popular Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) software application. It provides you with a comprehensive variety of back-office business applications. This means you don't have to develop and connect different ERP and CRM systems, regardless of whether you're on a PC, phone, or tablet.
Additionally, Dynamics 365 Sales helps you to keep track of your accounts and contacts, nurture your sales from start to finish, build strong relationships with your clients, take more innovative actions based on real-time data, and close deals quickly.
The steps to gaining certification inMB-210: Microsoft Dynamics 365 Sales are as follows:
Step 1: Work with a Microsoft-authorised training partner to complete the MB-210 recommended training. Microsoft has approved SKillUp Online as a training partner.Our Microsoft Certified Trainers will help you brush up on your skills before you register for the exam.
Step 2: Go to Microsoft's official website when you've finished the course. Register for the MB-210: Microsoft Dynamics 365 Sales Functional Consultant exam with Pearson VUE and schedule it.
Step 3: Take and pass the exam to become certified.
MB-210: Microsoft Dynamics 365 Sales is a one-day course that comes with instructor-led training.
Yes, you will be issued a Certificate of Completion when you complete this MB-210: Microsoft Dynamics 365 Sales course. You can upload it to your LinkedIn profile and add it to your resum.
Yes, MB-210: Microsoft Dynamics 365 Sales is a mentored course. As part of SkillUp Onlines mentoring service, you will have access to valuable guidance and support throughout the course. We provide a dedicated discussion space where you can ask questions, chat with your peers, and resolve issues. Plus, you will have the opportunity to discuss problems and ask questions in one-to-one sessions with your mentor.
Course Offering
Type of certificate
Certificate of Completion
About this course
07 Modules
01 Skills
Includes
Discussion space
01 Labs
07 Knowledge checks
01 Practice exam
Create
Dynamics 365 leads
Dynamics 365 opportunities
Product catalog
Exercises to explore
Build relationships by using Embedded Intelligence
Set up a product catalog
Sales order processing lifecycle
Manage relationships with playbooks and Sales Insights
Analyze data
Measuring customer success using goals
Defining goal metrics
You’ll learn with these experts
Microsoft
This course is led by experienced Microsoft Certified Trainers (MCTs).
Newsletters & Updates
Subscribe to get the latest tech career trends, guidance, and tips in your inbox.